HOW TO BOOK
Once you have chosen a course, please ensure that you select the right date
Read the Conditions of booking below.
Our online system is only set up to receive complete payments, if you would like to pay a 50% deposit please contact us directly to sort out the initial payment, the full course fee is due 90 days prior to the course commencing.
Payment can be made by Credit or Debit Card through our stripe payment system. Alternatively you can contact us to make a direct BACS transfer.
You will receive confirmation of your booking, payment received and final details.
Only on receipt of a completed booking form and deposit or full payment will a place be guaranteed on the course or holiday.
In the event that the course fee is not paid in full 90 prior to the course commencement date Sunnier Climbs reserves the right to treat the booking as cancelled by the client and re-sell the course place.
If payment procedures are not adhered to, Sunnier Climbs reserves the right to cancel your booking with no refund of payment.
CONDITIONS OF BOOKING
These conditions also apply to each individual when booking as a group. It is advised that you take out your own personal accident/cancellation insurance.
INSURANCE AND LOSS
Sunnier Climbs courses and holidays do not include any personal accident, cancellation, third party liability or personal insurance. Sunnier Climbs recommend that you take out your own policy. Sunnier Climbs will accept no responsibility whatsoever in respect of loss or damage to personal property.
If any medical problems arise between the medical declaration (on the booking form) being submitted and the departure date you must notify Sunnier Climbs immediately.
Sunnier Climbs may require you to obtain confirmation from a medical professional that you are fit to travel and participate in the trip.
For all trips outside the United Kingdom, you must have adequate insurance cover for search, helicopter rescue, and repatriation in the event of a medical emergency.
CANCELLATION BY SUNNIER CLIMBS
Whilst every attempt is made to ensure that advertised courses actually run, Sunnier Climbs will notify the client of cancellation as soon a possible where it believes on reasonable grounds that cancellation is necessary due to dangerous and/or unsuitable conditions for the course activity.
In the unlikely event that Sunnier Climbs has to cancel your course, you will be offered either a full refund or another date.
Sunnier Climbs will not be liable for any travel or accommodation-related expenses.
CANCELLATION BY THE CLIENT
A cancellation by the client must be in writing, ie: email.
Once notified of the cancellation in writing, Sunnier Climbs will try to resell the course place(s). In the event that Sunnier Climbs is able to resell the course place prior to the commencement date, the client will receive a full refund.
In the event that Sunnier Climbs is unable to resell the course place(s) prior to the course commencement date the client will be charged the following cancellation fees:
Where notice is 90 days or less, no refund of will be given.
If notice is 90 days or more, SC will refund your payment minus the 50% non-refundable deposit.
Refunds will only be made after the commencement date of the course.