Who we are
What personal data we collect and why we collect it
We collect and store various details for our records when we go away, so we can gain access to them in the event of an emergency. We collect this through both the payment process (but we do not store your card details), booking forms and contact forms. We do not sell any of that information onto other companies, however you may hear from Paul Poole Mountainering and Snowdonia Mountain Guides which are also run by the Sunnier Climbs Team. This is done through our newsletter, which you opt in for when making an enquiries or sending a booking form.
In accordance with GDPR law all our mailing lists have an unsubscribe button which your can use at anytime to stop the emails. However we hope that don’t find our marketing emails overly tiresome as we try not to send more than one a month at maximum and as we have previously said we also will market courses that the Sunnier Climb team provide in the UK through Paul Poole Mountaineering and Snowdonia Mountain Guides.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
In order for the contact form to work you will have to opt-in for our newsletter. Sadly this was the only way we seemed to be able to get our system to be GDPR compliant, you can unsubscribe from the mailing list through any of the emails we send.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use search engine analytics to see how people are using our website to inform us about how we can enhance our website to make it more visible through Search Engine Optimisation. We also use that data which is anonymised to get a demographic breakdown of who visits our website.
Who we share your data with
We do not share your data with anyone else, unless already stated above.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Your contact information is held on our web server, email server, MailChimp (mailing list) server, business phones, business computers and other connected devices for us to contact you via email or telephone.
We never sell this information on and all data is password protected
How we protect your data
We keep data stored in databases or files stored in the cloud which are password protected in a way we feel is appropriate for the types of data we collect.
What data breach procedures we have in place
We are a small company and acknowledge that a data breach of any kind is not a pleasant experience. As such we try to only capture the most essential of data for our working needs, we do not collect payment card details, accept at the very point of sale, after which the details are forgotten. As such we hope that this limits the damage in the event of a data breach, but we will also try to inform you should your data be misappropriated in anyway and we are aware of it.